If you’ve recently purchased a new or used vehicle in Pennsylvania and it turns out to be a lemon, you may be wondering what options you have. Luckily, Pennsylvania has a Lemon Law in place to protect consumers in such situations. In this article, we will walk you through the basics of the Lemon Law in PA, your rights as a consumer, and the steps you can take to seek resolution.
Understanding the Lemon Law
The Lemon Law in PA is designed to provide relief to consumers who have purchased a defective vehicle that cannot be repaired despite multiple attempts. According to the law, if your vehicle meets certain criteria, the manufacturer or dealership is required to either replace the vehicle or provide a refund.
To be eligible for protection under the Lemon Law in PA, your vehicle must meet the following criteria:
- The vehicle must be less than one year old or have less than 12,000 miles on the odometer.
- The vehicle must have a substantial defect that affects its use, value, or safety.
- The defect must have occurred within the first year of ownership or the first 12,000 miles, whichever comes first.
- The defect must be covered by the manufacturer’s warranty.
Steps to Take
If you believe your vehicle meets the eligibility criteria, here are the steps you should take to seek resolution:
- Document the issues: Keep a record of all the problems you’ve experienced with your vehicle, including dates, descriptions, and any repair attempts made.
- Notify the manufacturer or dealership: Inform the manufacturer or dealership about the issues you are facing and request a repair.
- Allow reasonable repair attempts: Give the manufacturer or dealership a reasonable number of attempts to fix the problem. Pennsylvania law defines a “reasonable number” as three or more attempts or 30 or more days out of service.
- Request arbitration: If the repair attempts have been unsuccessful, you can request arbitration through the manufacturer’s dispute settlement program or the Pennsylvania Office of Attorney General’s Arbitration Program.
- Seek legal assistance: If arbitration does not result in a satisfactory outcome, you may need to consult with an attorney who specializes in Lemon Law cases.
Frequently Asked Questions
1. What is the statute of limitations for filing a Lemon Law claim in PA?
The statute of limitations for filing a Lemon Law claim in PA is three years from the date of the vehicle’s original delivery to the consumer.
2. Can I still file a Lemon Law claim if my vehicle is out of warranty?
Yes, you can still file a Lemon Law claim even if your vehicle is out of warranty, as long as the defect occurred within the warranty period.
3. Are used vehicles covered under the Lemon Law in PA?
Yes, used vehicles can be covered under the Lemon Law in PA if they meet the eligibility criteria.
4. Can I pursue a Lemon Law claim if I leased the vehicle?
Yes, you can pursue a Lemon Law claim if you leased the vehicle, as long as it meets the eligibility criteria.
5. What remedies can I expect if my Lemon Law claim is successful?
If your Lemon Law claim is successful, you can expect either a replacement vehicle or a refund of the purchase price, including any taxes, registration fees, and finance charges.